Get in Touch
Questions about a product, an order, or just want skincare advice? Reach us however's easiest for you.
Business Hours
Open 24/7
Every day of the week
Response Time
Usually within a few hours
Floor 1C, House 5/IM-2, Shamoly, Dhaka 1207
Fields marked are required — we'll reply to the email you provide.
Before You Write In
We're online 24/7, so most messages get a reply within a few hours — WhatsApp is usually the fastest channel.
For order-specific questions, opening a support ticket from My Account → Support Tickets gets you a faster, order-linked reply than the general contact form. You can also use Track Order to check status without an account.
Yes — WhatsApp, Messenger, and phone support are available in both Bangla and English.